Politique d’expédition

Freshness policy

At  Bestekonline.nl, we love clarity: no surprises at checkout. That is why we offer complete transparency and convenience on all orders .

1. Always Free Shipping

With us, you never pay shipping costs , regardless of the size of your order.

  • No minimum order amount: Whether you order a single teaspoon or a 120-piece cutlery set, shipping is always €0.00 .

  • Clear pricing: The price you see with the product is the price you pay.

2. Delivery area

We focus on excellent service in the Low Countries. We deliver exclusively to:

  • The Netherlands

  • Belgium 

3. Delivery time

We do our utmost to deliver your new tableware to you as soon as possible.

  • Standard delivery time: 3 to 5 working days.

  • Order processing: As soon as your order is placed, you will immediately receive a confirmation by email. We will prepare your package for shipment within 24-48 hours.

4. Carriers & Track & Trace

For reliable delivery, we work with partners such as PostNL, DHL, and Bpost .

  • As soon as your package leaves our warehouse, you will receive an email with a Track & Trace code . This allows you to see exactly when the delivery driver will be at your door.

5. Careful Packaging

Cutlery is a quality product, and it should arrive as such.

  • We pack each item with care to prevent scratches or damage during transport.

  • Should anything unexpectedly go wrong during delivery, please contact our customer service immediately via info@betsekonline.nl